Accommodation Manager

CO. CARLOW, Full Time

Candidate Requirements:

  • Manage the daily activities of the Housekeeping department to include appropriate cleaning of all bedrooms and all public areas.
  • Planning, organizing and directing team members to ensure the highest standards of guest satisfaction.
  • Conduct daily walk arounds to include checking of all public areas and bedrooms to ensure we adhere to the level of cleanliness expected in a 4 Star Property.
  • Ensure that cleanliness and condition of each area meets designated standards. 
  • Training of all new housekeeping staff members to the required standard.
  • Uphold the highest standards of cleanliness, health & safety, and conduct.
  • Communicate anticipated business demands daily with each employee.
  • Monitor and ensure that the Housekeeping staff performs their duties to the hotel’s expected level of service.
  • Accommodate all guest requests in an efficient manner.
  • Ensure that all pertinent information is documented in the logbook daily.
  • Report all maintenance issues promptly to the maintenance department and follow up to ensure they are rectified to the appropriate standard.
  • Ensure payroll forecasts are accurately completed and submitted timely.
  • Prepare and distribute assignment sheets to assigned staff and review priorities.
  • Liaise and develop excellent relationships with all relevant departments to ensure the efficient running of your department i.e. Duty Managers, Reception, Maintenance, Sales etc.
  • Purchase, re-order and maintain housekeeping supplies and inventory.

Role Requirements:

  • Excellent high standards of cleaning and shall be flexible with regards to working hours.
  • Ability to maintain a high level of confidentiality in relation to all aspects of business.
  • Working knowledge of room management systems.
  • Ability to go the extra mile, to provide the extra attention in order to satisfy guests’ individual needs and wants.
  • Ability to anticipate customer needs, change goals and direction quickly and multitask.
  • Ability to maintain a budget.
  • Excellent communication & leadership skills and a passion for customer service.
  • Must be well groomed and take pride in their appearance
  • Experience in a similar role Required 

Please contact sarah.hayes@broadline.ie or contact 0867851520.

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