Director of Food & Beverage

Position: Director of Food & Beverage

Location: Cork

Reports To: General Manager / Hotel Manager

Position Overview:

The Director of Food & Beverage is responsible for overseeing all aspects of the food and beverage operations within the hotel. This role includes strategic planning, operational management, staff supervision, and ensuring exceptional guest satisfaction. The ideal candidate will have a strong background in F&B management, excellent leadership skills, and a passion for delivering high-quality dining experiences.

Key Responsibilities:

1. Strategic Planning & Budgeting:

   • Develop and implement F&B strategies to enhance revenue, profitability, and guest satisfaction.
   • Prepare and manage the annual F&B budget, including forecasting, cost control, and financial reporting.

2. Operational Management:

   • Oversee day-to-day operations of all F&B outlets, including restaurants, bars, room service, and banquet services.
   • Ensure that all F&B operations comply with health, safety, and hygiene regulations.
   • Monitor and analyze F&B performance metrics to drive continuous improvement.

3. Staff Management & Development:

   • Recruit, train, and develop F&B staff, including managers, chefs, servers, and bartenders.
   • Conduct performance evaluations and provide constructive feedback to enhance team performance.
   • Foster a positive and collaborative work environment.

4. Guest Experience:

   • Ensure exceptional service standards and guest satisfaction across all F&B outlets.
   • Handle guest feedback and resolve any issues promptly and professionally.
   • Develop and implement strategies to attract and retain guests.

5. Menu Development & Innovation:

   • Collaborate with chefs and kitchen staff to design and update menus that meet guest preferences and seasonal trends.
   • Implement innovative food and beverage concepts to differentiate the hotel’s offerings from competitors.

6. Vendor & Inventory Management:

   • Manage relationships with food and beverage suppliers to ensure quality products and favorable terms.
   • Oversee inventory management and control to minimize waste and optimize stock levels.

7. Marketing & Promotion:

   • Develop and execute marketing plans to promote F&B offerings and increase visibility.
   • Coordinate with the hotel’s marketing team to create promotional materials and special events.

8. Compliance & Standards:

   • Ensure compliance with all legal, health, and safety regulations.
   • Maintain high standards of cleanliness, presentation, and service across all F&B areas.

Qualifications:

• Bachelor’s degree in Hospitality Management, Culinary Arts, Business Administration, or a related field. Advanced degree preferred.
• Minimum of 3-5 years of experience in F&B management, preferably in a 4-star or luxury hotel environment.
• Proven track record of successful financial management and operational oversight.
• Strong leadership and interpersonal skills, with the ability to motivate and manage a diverse team.
• Excellent communication and problem-solving abilities.
• Creative and innovative mindset with a keen understanding of current food and beverage trends.
• Proficiency in hotel management software and Microsoft Office Suite.

CPERM22