Front Office Manager – 4-Star Hotel, Dublin West
Salary: €38,000 – €42,000
We are recruiting on behalf of a leading 4-star hotel in Dublin West for an experienced Front Office Manager to oversee the day-to-day operations of a dynamic and customer-focused front office team. This is an excellent opportunity for a motivated hospitality professional looking to step into a key leadership role.
As Front Office Manager, you will be responsible for ensuring smooth and efficient front desk operations, delivering exceptional guest service, and maintaining the highest standards of professionalism. You will work closely with the Rooms Division, Reservations, and Management teams to support operational excellence and guest satisfaction.
Key Responsibilities of the Front Office Manager:
Manage daily front office operations including check-in, check-out, and guest enquiries.
Lead, train, and support the front office team to deliver consistent 4-star service standards.
Oversee cash handling, billing procedures, and accurate use of hotel PMS systems.
Resolve guest issues promptly and professionally, ensuring positive outcomes.
Collaborate with other departments to support occupancy targets and operational needs.
Maintain strong communication with senior management regarding performance and trends.
Requirements for the Front Office Manager:
Previous experience as a Front Office Manager or Assistant Front Office Manager within a hotel environment.
Strong leadership, communication, and organisational skills.
Proficiency with hotel PMS systems and front office procedures.
A guest-focused mindset with the ability to work effectively in a fast-paced setting.
We are recruiting on behalf of our client for this full-time position offering a salary of €38,000–€42,000 per annum, along with excellent career development opportunities.
If you are an ambitious Front Office Manager seeking a new challenge in Dublin West, please apply with your CV today.
CPERM22
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