Operations Manager – 4* Hotel Galway

Operations Manager – 4* Hotel Galway

My client is looking for an Operations Manager to join a successful management structure. In this role the Operations Manager must be a hands-on person from a F&B background.  The successful candidate will need the following requirements:

The Role Requirements:

• Conduct handover briefings to stay informed about events and special requirements.
• Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment.
• Monitor and coordinate all hotel departments, ensuring adequate staffing levels.
• Ensure completion of checklists, reports, and handovers at the end of each shift.
• Implement and update Department Standard Operating Procedures to ensure high-quality customer care.
• Communicate customer feedback promptly and contribute to service and training improvements.
• Assist with budget preparation, compile reports, and analyse variances.
• Monitor costs, adhere to purchasing procedures, and ensure efficient stock control.
• Collaborate with external contractors and suppliers to maintain agreed standards.
• Payroll monitoring and control.
• Prioritize health and safety of team members, customers, and third-party service providers. Oversee the Day to Day running of the Hotel.

The Candidate Requirements:

• Have excellent IT skills.
• Team focused and good at building relationships with stakeholders.
• Ability to motivate, persuade, and influence the team.
• Excellent organizational and administration skills with strong attention to detail.
• Strong organizational and leadership skills.
• Knowledge of budgeting, forecasting, and cost control.
• Familiarity with health and safety regulations.
• Excellent communication and customer service skills.

Salary Guide: €45-50k

CPERM22

• For more information on this senior position please send your details forward in confidence to David at david.barker@broadline.ie