Operations Manager – 4* Hotel Galway
Galway, Full Time
Operations Manager – 4* Hotel Galway
My client is looking for an Operations Manager to join a successful management structure. In this role the Operations Manager must be a hands-on person from a F&B background. The successful candidate will need the following requirements:
The Role Requirements:
- Conduct handover briefings to stay informed about events and special requirements.
- Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment.
- Monitor and coordinate all hotel departments, ensuring adequate staffing levels.
- Ensure completion of checklists, reports, and handovers at the end of each shift.
- Implement and update Department Standard Operating Procedures to ensure high-quality customer care.
- Communicate customer feedback promptly and contribute to service and training improvements.
- Assist with budget preparation, compile reports, and analyse variances.
- Monitor costs, adhere to purchasing procedures, and ensure efficient stock control.
- Collaborate with external contractors and suppliers to maintain agreed standards.
- Payroll monitoring and control.
- Prioritize health and safety of team members, customers, and third-party service providers. Oversee the Day to Day running of the Hotel.
The Candidate Requirements:
- Have excellent IT skills.
- Team focused and good at building relationships with stakeholders.
- Ability to motivate, persuade, and influence the team.
- Excellent organizational and administration skills with strong attention to detail.
- Strong organizational and leadership skills.
- Knowledge of budgeting, forecasting, and cost control.
- Familiarity with health and safety regulations.
- Excellent communication and customer service skills.
Salary Guide: €45-50k
CPERM22
- For more information on this senior position please send your details forward in confidence to David at david.barker@broadline.ie
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