Reception Manager

Dublin, Full Time

Reception Manager 4* Hotel Dublin  

My Client is looking for a Reception Manager required for a busy property in Co Dublin, this role is a fantastic position for an outstanding, standard driven, successful individual to lead the team.

Main Duties:

  • Reception Manager will ensure the day-to-day operations are carried out in line with department and Hotel standards.
  • Reception Manager will manage the front office team’s training and development
  • Reception Manager will ensure Hr Policies are followed.
  • Reception Manager will manage check in/out, cash, reservations and guest queries.
  • Reception Manager will ensure the correct handling and charging of all daily business accounts and to ensure that all reception staff are aware of correct procedures.
  • Reception Manager will provide exceptional friendly service to our guests at all times, ensuring an exceptional guest experience, every time.
  • Reception Manager will ensure that the reception team are competently trained and that standards and performance are monitored.
  • Reception Manager will have total product knowledge of the hotel and its facilities, and a complete knowledge of the properties product offering as a whole. 
  • Reception Manager will work closely with all departmental managers to ensure a pleasant experience for our guests.
  • Reception Manager will ensure that any complaints are dealt with promptly and effectively.
  • Ensure payments are balanced and accurate.
  • Reception Manager will work closely with the Reservations Manager ensuring that all sales are maximised, maximising room occupancy & room rate.

The candidate must have:

  • Reception Manager should have 2 years previous reception management experience, ideally in a 4/5 star hotel.
  • Reception Manager must be a friendly, welcoming and passionate about customer service.
  • Reception Manager will have previous work knowledge & experience with Hot Soft/ Opera
  • Reception Manager should have excellent attention to detail.
  • Reception Manager should have a proactive approach to selling.
  • Salary Guide €35k

 

  • CPERM22

 

 

For more information on this role or to hear about the other fantastic roles we have available send your CV over to Patrick at Patrick.mcnamara@broadline.ie

Join Broadline Recruiters

Apply for this Job

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.
Email me relevant job postings and career-related updates
Our company is compliant with the General Data Protection Regulation (GDPR) and in our capacity as Data Controller, we strictly abide by GDPR when processing personal data. By continuing you agree to our Privacy Policy and Data Retention Policy