Senior Meetings & Events Executive
Dublin West, Full Time
Senior Meetings & Events Executive responsible to:
▪ To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay
▪ To anticipate guests needs whenever possible to enhance quality service and in turn enhance guest satisfaction
▪ To assist guests at all times.
▪ To become fully aware of 100% guest satisfaction and to implement agreed practices at all times
▪ To ensure all guest queries are handled promptly and efficiently
▪ To use initiative in relation to the speedy resolution of guests queries or problems
▪ To report on all guest feedback to a supervisor or Manager.