Trade Counter & Collections Specialist Full Time

Our Client is looking for a Trade Counter & Collections Specialist to join their team based in D12. The collections and counter salesperson are responsible for serving customers at the collections area and also at the trade counter as part of a collections team.

Key Responsibilities:

• Ensuring all customers who present at the trade counter and collections areas are dealt with in a prompt and friendly manner.
• Maintaining a high level of housekeeping of counter areas and “front of house”.
• Provide the highest level of picking and packing standards of customer products for collection and occasionally for delivery.
• Proactively communicating with customers and sales staff of the progress of orders and ensuring outstanding collections are kept to a minimum.
• Preparation of orders for delivery and collection to ensure all inbound and outbound
  deliveries are checked accurately and that no sub-standard or incorrect goods are
  received into the warehouse or dispatched to customers.
• Ensuring that all sales and returns are processed on the K8 computer system in accordance with current processes and pricing.
• Replenishment of stock locations.
• Assist in cycle counting and stock checks in conjunction with the Stock Controller.
• Keep up to date with new products stocked in the store.
• To be sales and service focused.

Requirements:

• Manual Handling Certified.
• A good knowledge of the Heating & Plumbing industry would be a distinct advantage.
• Strong housekeeping skills & appreciation of the importance of Health & Safety processes.
• Serving customers and providing advice on products
• Strong Organisational & Communication Skills.