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Duties & Responsibilities:

  • Proactively manage debt collection on assigned Portfolio of accounts.
  • Issuing of statements to clients using established guidelines and deadlines
  • Agree payment plans with customers and ensure that they are adhered to
  • Resolution of queries to facilitate payments from customers
  • Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
  • Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
  • Ensure that all prepared communications are accurately recorded/documented in a timely manner
  • Preparing weekly reports on the credit control/debtor
  • Assist in ad-hoc duties as required
  • Credit checking on new accounts and ensuring no account is opened without a credit check.
  • Proactive approach in dealing with problem accounts.
  • Preparation of reports as required by the company.
  • Assist in ad-hoc duties as required

The Candidate:

  • 5+ year relevant experience and a proven track record in credit control.
  • Excellent communication skills on all levels
  • Ability to work on own initiative as well as part of a team
  • Sound numerical skills
  • Sense of urgency and ability to work in fast paced office environment
  • Deadline focused with ability to prioritise tasks
  • Flexible and multi-tasking ability to produce results
  • Excellent knowledge of Microsoft Office Systems especially MS Excel.

Hours: 9am to 5.30pm Monday to Friday

Location: Dublin North

Salary: 30-40k depending on experience

 

This is an excellent opportunity to join a forward thinking organisation

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