Accommodation Manager

The Accommodation Manager will be responsible for the running of the department in line with company standards and procedures. The Accommodation Manager will take a hands-on approach, leading the team of accommodation assistants, supervisors, room checkers and house porters. 

 Key Deliverables and Responsibilities

Operational

• Accommodation Manager will ensure company standards of cleanliness and hygiene are adhered to in all guest rooms, corridors, and public areas.
• Accommodation Manager will supervise the daily cleaning and turnaround of assigned rooms, bathrooms, corridor areas and public areas
• Accommodation Manager devise and implement rigorous checking systems
• Liaise with reception services to coordinate the allocation of accommodation rooms
• Communicate effectively with other departments within the organisation, e.g. Reservations, Food & Beverage or Conferencing
• Accommodation Manager will ensure all required checklists and records are in place
• Accommodation Manager will ensure all working materials/equipment/ signage are maintained in good condition in all rooms and public areas
• Report maintenance issues to our maintenance team in a timely manner
• Arrange repairs and maintenance of public areas·
• CPERM22

Management of team

• Review and report staff performance
• Retain and develop employees
• Manage all training from on-boarding through to development
• Lead by example and motivate the team to deliver the high standards of quality service
•  Engage in the recruitment process by partaking in interviews, overseeing trials, and making hiring decisions
• Ensure new staff are fully trained and supported during on-boarding period