Assistant Front Office Manager Full Time NEW

The Assistant Front Office Manager position is an exciting role that aims to ensure all our guests have a wonderful experience. We are looking for a strong, experienced, motivated person with a proven track record of successful Front of House management.

Role & Responsibilities

All our team pride themselves in offering exceptional guest service to ensure we always go above our service standards.

• Assistant Front Office Manager will ensure a smooth, prompt and effective service to all guests

• Assistant Front Office Manager will ensure maximum compliance with the Company’s guest service standards and procedures
• Assistant Front Office Manager will support the operations of the Front Desk
• Assistant Front Office Manager will manage shifts at the Front Desk and support all Front Office training
• Assistant Front Office Manager will support the Front Office Manager in all performance management related activities

Requirements

• The ideal candidate will possess a minimum of 2 years experience in a supervisor role on a busy hotel front desk
• The ideal candidate must be available to work a mixture of morning and evening shifts and public holidays, 5 days across 7
• You must have hotel front desk experience and be proficient using Opera or a similar property management system

If you are a proactive hospitality professional with a passion for service excellence and hands-on hotel operations, we would love to hear from you.