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Floor Supervisor

Kildare, Full Time

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Title: Floor Supervisor

Location: Kildare

Salary: 14.50-15 per hour

Duties include:

Constantly monitor all service standards ensuring SOP Manual is being adhered to.
Responsibility for ensuring the bar and restaurant are clean and well presented at all times.
To assist in training and motivating Bar staff and F&B staff.
To communicate effectively with all Bar staff F&B staff giving direction, support, timely feedback, and recognition of performance.
To take direction and guidance from managers.
To ensure all checklists are completed & recorded within the correct timeframe.
Ensuring that all Guests experience 100% satisfaction with their dining experience.
Co-ordinate and delegate all tasks to staff to ensure that the Bar and Restaurant runs smoothly.
To ensure each sitting is fully stocked with the appropriate items.
To communicate with the Managers reporting any problems that may arise.
To ensure all orders are taken in a fast, efficient, and professional manner.
To ensure all staff are dressed in full & correct uniforms.
To ensure the food is segregated in the appropriate manner as per the HACCP procedures.
To ensure all bills are correct.
To transfer room charges to Reception prior to Guests checkout.
To ensure all Cash Handling procedures are adhered to at all times in conjunction with Hotel Policy.
To ensure a presence in the bar at all times.
To ensure the team adhere to the Health & Safety regulations in the Restaurant/Bar
To report any maintenance matters for urgent attention.
To be vigilant on duty and report any suspicious belongings / property.
To gather feedback from guests on a variety of aspects of service.
To work quickly to resolve operation and/or guest issues when necessary, ensuring proper follow through with appropriate managers.
To assist in any F&B outlet in the Hotel as required.
Ensure staff have the appropriate PPE for their shift and are wearing it correctly

Please submit your CV in confidence to richie.french@broadline.ie

CPERM22

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