Front Office Manager – 5* Hotel Dublin

Dublin, Full Time

Front Office Manager – 5* South Dublin Hotel

Our Client is currently recruiting for the position of Front Office Manager in a well known  5* Hotel in South Dublin.

We are looking for a strong, experienced, motivated person who has a proven track record of front of house management.

The main purpose of the role will be to:

  • Ensure a smooth, prompt and effective service to all guests.
  • Ensures maximum compliance with the Company’s guest service standards
  • To maintain and enhance Rooms Division profitability
  • Directs and control the activities of the Front Desk
  • Act as the manager on duty in the hotel when senior managers are not available
  • Manage shifts at the Front Desk and oversee all scheduling for the front office division

The main duties will be to:

  • Handle any guest comments and ensure appropriate follow up takes place
  • Follow up on guest feedback received both through internal and external sources.
  • Ensure that guests receive a personalized and warm welcome, hassle free check-in and check-out experience and memorable stay including farewell at the hotel
  • Will be responsible for all financial duties including shift balancing, cash variances, float checks
  • Brief Hotel Manager on all arriving/departing VIP guests
  • Supervise, guide, train and manage the performance of Front Office Team
  • To Manage the teams performance and progress, including progressive discipline and conducting annual reviews.
  • Responsible for the overnight team in relation to enforcing standards, ensuring continuous training specifically with regards to Health & Safety and cover any shifts necessary.

Salary Guide: €40-45K




For more information on this position please send your details forward in confidence to David at

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