General Manager

As the General Manager for this busy city center venue, your main responsibilities will be ensuring exceptional service, maintaining high customer satisfaction, and maximising profitability. Your expertise is essential in improving the overall guest experience and driving the success of our establishment.

Responsibilities:

• Oversee all aspects of the Bar & restaurant’s daily operations, ensuring smooth and efficient service.
• Maintain high standards of food quality, presentation, and service to provide an exceptional dining experience.
• Collaborate with the culinary team to develop and update menus, ensuring they are aligned with customer preferences and current culinary trends.
• Monitor inventory levels of beverages and coordinate with suppliers to ensure timely restocking.
• Recruit, hire, train, and motivate a skilled team of servers, bartenders, and support staff to deliver exceptional service.
• Schedule and manage staff shifts, ensuring adequate coverage during peak hours while optimizing labour costs.
• Ensure a warm and welcoming atmosphere for guests, and promptly address any customer concerns or complaints to ensure their satisfaction
• Implement strategies to enhance the overall customer experience
• Monitor and analyse financial performance, including revenue, costs, and profitability, and take necessary actions to optimise financial results.
• Develop and manage budgets, control expenses, and ensure adherence to financial guidelines.
• Implement effective pricing strategies for beverages to maximise sales and profitability.
• Collaborate with the management team to develop marketing initiatives and promotions to attract new customers and increase revenue.

Requirements:

• Proven experience as a General Manager in Ireland, within a high volume establishment.
• Extensive knowledge of Irish Market.
• Strong leadership and team management skills, with the ability to motivate and inspire staff.
• Proficiency in financial management, including budgeting, cost control, and analysis.
• Exceptional organisational and multitasking abilities, with attention to detail..
• Excellent communication skills, both verbal and written.
• Living in Ireland and the right to work in ROI