Operations Manager – 4* Hotel Galway

Galway, Full Time

Operations Manager – 4* Hotel Galway

My client is looking for an Operations Manager to join a successful management structure. In this role the Operations Manager must be a hands-on person from a F&B background.  The successful candidate will need the following requirements:

The Role Requirements:

  • Conduct handover briefings to stay informed about events and special requirements.
  • Maintain a visible presence, personally greeting and interacting with customers to create a personalised service environment.
  • Monitor and coordinate all hotel departments, ensuring adequate staffing levels.
  • Ensure completion of checklists, reports, and handovers at the end of each shift.
  • Implement and update Department Standard Operating Procedures to ensure high-quality customer care.
  • Communicate customer feedback promptly and contribute to service and training improvements.
  • Assist with budget preparation, compile reports, and analyse variances.
  • Monitor costs, adhere to purchasing procedures, and ensure efficient stock control.
  • Collaborate with external contractors and suppliers to maintain agreed standards.
  • Payroll monitoring and control.
  • Prioritize health and safety of team members, customers, and third-party service providers. Oversee the Day to Day running of the Hotel.

The Candidate Requirements:

  • Have excellent IT skills.
  • Team focused and good at building relationships with stakeholders.
  • Ability to motivate, persuade, and influence the team.
  • Excellent organizational and administration skills with strong attention to detail.
  • Strong organizational and leadership skills.
  • Knowledge of budgeting, forecasting, and cost control.
  • Familiarity with health and safety regulations.
  • Excellent communication and customer service skills.

 

Salary Guide: €45-50k

CPERM22

  • For more information on this senior position please send your details forward in confidence to patrick.byrne@broadline.ie
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