Sales & Marketing Manager

Job Summary:

We are seeking a dynamic and experienced Sales & Marketing Manager to join our prestigious 4-star hotel team. As the Sales & Marketing Manager, you will be responsible for developing and implementing strategic sales and marketing plans to achieve revenue targets and grow market share. This role requires a strong blend of leadership, creativity, and analytical skills to effectively promote our hotel’s brand, services, and amenities.

Key Responsibilities:

• Develop and execute comprehensive sales and marketing plans to drive revenue growth and meet or exceed budgeted targets.
• Manage the sales team to ensure high performance, customer satisfaction, and achievement of sales goals.
• Identify new business opportunities and partnerships to expand the hotel’s market presence.
• Analyze market trends and competitor activities to recommend strategies that enhance the hotel’s competitiveness.
• Oversee digital marketing campaigns, social media presence, and online reputation management.
• Collaborate with revenue management and operations teams to optimize pricing strategies and maximize profitability.
• Monitor customer feedback and reviews to improve guest satisfaction and loyalty.
• Prepare regular reports and presentations on sales performance, market trends, and promotional activities.
• Participate in industry events, trade shows, and networking activities to build relationships and promote the hotel.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Business Administration, Hospitality Management, or a related field. Master’s degree preferred.
• Proven experience as a Sales & Marketing Manager in the hospitality industry, preferably in a 4-star or luxury hotel environment.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent communication, negotiation, and interpersonal skills.
• Solid understanding of market research and data analysis methods.
• Proficiency in CRM software and digital marketing tools.
• Creative thinker with strong problem-solving abilities.
• Ability to work under pressure and meet deadlines.

Additional Requirements:

• Availability to travel for business purposes as required.
• Flexibility to work evenings, weekends, and holidays as needed.
• Fluency in additional languages is a plus.

Benefits:

• Competitive salary package with performance-based incentives.
• Health insurance and retirement savings plan.
• Opportunities for career growth and development in a reputable hospitality organization.

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