Front Office Manager Full Time NEW

Front Office Manager – Luxury Hotel, Wicklow
Salary: €38,000 – €43,000 | Accommodation Assistance Available

We are seeking a highly motivated and professional Front Office Manager to join a luxury hotel in Wicklow. This is an exciting opportunity for an experienced hospitality professional to lead the Front Office team and play a key role in delivering exceptional guest experiences in a stunning location.

As Front Office Manager, you will oversee all aspects of the front desk operation, ensuring smooth day-to-day running and maintaining the highest standards of service. You will manage, train, and develop the reception team, handle guest queries, and work closely with senior management to support overall hotel performance. This is a hands-on role that requires strong leadership, excellent communication skills, and a genuine passion for hospitality.

Responsibilities:

• Lead and manage the front desk team to ensure a seamless guest journey.

• Oversee check-in/check-out procedures, reservations, and billing.

• Train, motivate, and support staff, driving high performance and team engagement.

• Handle guest complaints and resolve issues promptly and professionally.

• Work closely with other departments to ensure smooth hotel operations.

• Monitor KPIs and contribute to service and revenue improvements.

Requirements:

• Previous experience as a Front Office Manager or Assistant Front Office Manager in a 4- or 5-star hotel.

• Strong leadership and people management skills.

• Excellent organisational and problem-solving abilities.

• A passion for delivering exceptional guest service.

This is an excellent opportunity to step into a senior operational role with career development potential. The successful Front Office Manager will receive a competitive salary of €38,000 – €43,000, plus accommodation assistance if required.

If you are an ambitious hospitality professional looking to advance your career as a Front Office Manager in a luxury hotel environment, we would love to hear from you.

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