The Accommodation Manager is responsible for leading and managing the housekeeping and accommodation department, ensuring the highest standards of cleanliness, presentation, and guest satisfaction throughout the property. The Accommodation Manager will oversee housekeeping operations, staff management, budgeting, inventory control, and compliance with health and safety standards while ensuring efficient day-to-day operations.
The Accommodation Manager will oversee the day-to-day operation of the housekeeping and accommodation department.
The Accommodation Manager will lead, motivate, train, and develop the housekeeping team to deliver exceptional standards.
The Accommodation Manager will ensure all guest bedrooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation.
The Accommodation Manager will conduct regular room inspections and quality audits to ensure compliance with hotel standards.
The Accommodation Manager will prepare staff rotas and manage labour costs in line with business requirements.
The Accommodation Manager will manage departmental budgets, stock levels, linen supplies, and housekeeping inventories.
The Accommodation Manager will oversee ordering, supplier relationships, and stock control for cleaning products, guest amenities, and linen.
The Accommodation Manager will ensure compliance with Health & Safety legislation, infection control procedures, and company policies.
The Accommodation Manager will develop and implement cleaning schedules, deep cleaning programmes, and preventative maintenance reporting.
The Accommodation Manager will work closely with the Front Office and Maintenance teams to ensure guest rooms are available and maintained to the highest standards.
The Accommodation Manager will manage guest feedback relating to accommodation and implement continuous improvement initiatives.
The Accommodation Manager will oversee lost property procedures in accordance with company policy.
The Accommodation Manager will monitor departmental performance through key performance indicators (KPIs) and operational reporting.
The Accommodation Manager will ensure all housekeeping equipment is maintained and report maintenance issues promptly.
The Accommodation Manager will assist with recruitment, induction, training, and performance management of housekeeping staff.
The Accommodation Manager will ensure compliance with GDPR and confidentiality requirements when handling guest information.
The Accommodation Manager will support senior management in achieving operational and financial objectives.
Previous experience as an Accommodation Manager, Executive Housekeeper, Housekeeping Manager, or similar leadership role within hospitality.
Strong leadership and people management skills.
Proven experience managing housekeeping operations within a hotel or hospitality environment.
Excellent organisational and planning skills.
Strong attention to detail and commitment to maintaining high standards.
Experience managing budgets, stock control, and labour costs.
Good understanding of Health & Safety legislation and cleaning standards.
Excellent communication and interpersonal skills.
Ability to work effectively in a fast-paced environment.
Full eligibility to work in Ireland.
Qualification in Hospitality Management or a related discipline.
Manual Handling certification.
Knowledge of COSHH principles and safe chemical handling.
Experience using hotel Property Management Systems (PMS).
Previous experience within a four or five-star hotel.
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