Job Description
The Sales & Marketing Manager is responsible for leading the hotel’s commercial strategy to maximise revenue, market share, and brand positioning across all segments including corporate, leisure, MICE (Meetings, Incentives, Conferences & Events), and group business, while overseeing all sales, marketing, and promotional activities.
Key Responsibilities
· The Sales & Marketing Manager will develop and implement the overall sales and marketing strategy for the hotel.
· The Sales & Marketing Manager will lead, manage, and motivate the sales and marketing team.
· The Sales & Marketing Manager will drive revenue growth across rooms, conferences, events, and food & beverage.
· The Sales & Marketing Manger will set annual sales targets, budgets, and forecasting in collaboration with senior management.
· The Sales & Marketing Manager will identify and secure key corporate, leisure, and MICE business opportunities.
· The Sales & Marketing Manager will oversee pricing strategies in collaboration with Revenue Management.
· The Sales & Marketing Manager will manage key accounts and maintain high-value client relationships.
· The Sales & Marketing Manager will direct all marketing activities including digital, social media, PR, and branding.
· The Sales & Marketing Manager will oversee advertising campaigns, promotions, and brand positioning.
· The Sales & Marketing Manager will analyse market trends, competitor activity, and performance data.
· The Sales & Marketing Manager will ensure strong online presence across OTAs, website, and digital platforms.
· The Sales & Marketing Manager will represent the hotel at industry events, trade shows, and networking functions.
· The Sales & Marketing Manager will oversee the negotiation of major contracts, corporate agreements, and partnerships.
· The Sales & Marketing Manager will monitor sales performance, and report results to the General Manager.
· The Sales & Marketing Manager will drive business development initiatives to grow market share and profitability.
Essential Requirements
· Proven experience as a Sales & Marketing Manager or senior hotel sales leadership role.
· Strong track record of delivering revenue growth and commercial success.
· Excellent leadership and team management skills.
· Strong strategic planning and analytical abilities.
· Exceptional communication, negotiation, and presentation skills.
· Deep understanding of hotel distribution channels and market segmentation.
Qualifications
· Degree in Business, Marketing, Hospitality, or related field.
· Advanced sales, marketing, or revenue management qualifications.
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