Reservations Manager

Galway, Full Time

My Client is looking for a Reservations Manager for a hotel in Galway.  The main focus of the role is to ensure the maximization of revenue of all bedrooms . To be responsible for Reservations and work closely with the Revenue Manager 

  • Reservations Manager will be responsible for all  reservations throughout  the property . For both individual and group bookings.
  • Reservations Manager will develop the reservations team  team, to ensure the constant delivery of excellent guest and customer service.
  • Reservations Managerr will oversee the reservations team meet and exceed budgeted targets.
  • Reservations Manager will  be highly orgainised and work to high standards. 
  • Reservations Manager will manage no-show and cancelled reservations and process charges according to hotel policy.
  • Work closely with the general manager to help identify leads and convert leads to confirmed bookings.
  • Reservations Manager liaise with the revenue manager to maximise room revenue.
  • Reservations Manager will assist the revenue manager with daily, weekly and monthly revenue reporting.
  • Reservations Manager will be responsible for customer complaints & reviews in a professional and efficient manner, ensuring guest satisfaction at all times.

The ideal Candidate will:

Have 2-3 years of relevant experience in leadership roles in Hotel Reservations department, preferably in established 4 star properties in Ireland

Salary Guide €35-€40K  

  • CPERM22
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