Conference & Banqueting Manager Full Time NEW

Conference & Banqueting Manager – Connacht

The Conference & Banqueting Manager is responsible for leading and managing all conference, banqueting, wedding, and event operations, ensuring exceptional service delivery and memorable guest experiences. The Conference & Banqueting Manager will oversee event planning, staffing, operational execution, financial performance, and customer satisfaction while maintaining the highest standards of hospitality and service excellence.

Key Responsibilities

• The Conference & Banqueting Manager will oversee the day-to-day operation of the Conference and Banqueting Department.

• The Conference & Banqueting Manager will plan, coordinate, and manage conferences, weddings, banquets, corporate events, and private functions.

• The Conference & Banqueting Manager will ensure all event set-ups are completed to the highest standards and in accordance with client requirements.

• The Conference & Banqueting Manager will lead, motivate, train, and develop the conference and banqueting team.

• The Conference & Banqueting Manager will work closely with the Sales, Kitchen, Front Office, and Food & Beverage teams to ensure seamless event delivery.

• The Conference & Banqueting Manager will prepare staff rotas and manage labour costs in line with business requirements.

• The Conference & Banqueting Manager will monitor departmental budgets, stock control, and operational costs to achieve financial targets.

• The Conference & Banqueting Manager will ensure all food and beverage service is delivered professionally and efficiently during events.

• The Conference & Banqueting Manager will meet with clients before events to confirm final details and ensure expectations are exceeded.

• The Conference & Banqueting Manager will manage guest feedback and resolve any issues promptly and professionally.

• The Conference & Banqueting Manager will ensure compliance with HACCP, Health & Safety legislation, licensing regulations, and company policies.

• The Conference & Banqueting Manager will oversee equipment, function rooms, and event facilities, ensuring they are maintained to the highest standard.

• The Conference & Banqueting Manager will maximise revenue through upselling additional services and identifying new business opportunities.

• The Conference & Banqueting Manager will monitor departmental key performance indicators (KPIs) and implement continuous improvement initiatives.

• The Conference & Banqueting Manager will prepare operational reports and provide regular updates to senior management.

• The Conference & Banqueting Manager will ensure all opening and closing procedures are completed accurately.

• The Conference & Banqueting Manager will support the achievement of the hotel’s operational and financial objectives.

Essential Requirements

• Previous experience as a Conference & Banqueting Manager, Events Manager, Food & Beverage Manager, or similar hospitality management role.

• Proven experience managing conferences, weddings, banquets, and large-scale events.

• Strong leadership and people management skills.

• Excellent organisational and event planning abilities.

• Strong customer service and guest relations experience.

• Good financial awareness, including budgeting, labour management, and cost control.

• Excellent communication, negotiation, and interpersonal skills.

• Knowledge of HACCP, Health & Safety legislation, and licensing regulations.

• Ability to work effectively under pressure in a fast-paced environment.

• Flexibility to work evenings, weekends, and public holidays.

• Full eligibility to work in Ireland.

Desirable Requirements

• Qualification in Hospitality Management, Event Management, or a related discipline.

• HACCP certification.

• Manual Handling certification.

• Experience using hotel Property Management Systems (PMS) and event management software.

• Previous experience within a four or five-star hotel environment.

• Wine and beverage knowledge would be advantageous.