Reservations Supervisor
Luxury Hotel | Dublin City | €35,000–€37,000
About the Role
Broadline Recruiters are currently recruiting an experienced Reservations Supervisor for a luxury hotel in Dublin City. This is an excellent opportunity for a polished and organised hotel professional with strong reservations experience, excellent guest communication skills and a strong understanding of hotel systems and standards.
Your Responsibilities
As Reservations Supervisor, your responsibilities will include:
• Managing daily reservations enquiries by phone, email and online channels
• Supporting the reservations team with bookings, amendments and guest requests
• Ensuring all reservations are entered accurately on the hotel PMS
• Maximising revenue through upselling, availability checks and rate awareness
• Liaising with front office, revenue, sales and events teams
• Delivering excellent guest service in line with luxury hotel standards
Requirements
• Previous experience in hotel reservations, ideally at Supervisor level
• Luxury hotel or 4/5-star hotel experience is highly desirable
• Strong knowledge of hotel PMS systems and reservations procedures
• Excellent communication, administration and attention to detail
• Ability to manage guest enquiries professionally and efficiently
• Strong organisation skills and a guest-focused approach
Salary & Benefits
• Salary of €35,000–€37,000
• Full-time permanent role
• Luxury Dublin City hotel environment
• Excellent opportunity to progress within reservations or revenue
• Professional and supportive hotel team
Apply Today
Please apply today with your CV to be considered for this Reservations Supervisor role in Dublin City.
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